Frequently Asked Questions
King of Dings auto appearance center is dedicated to answering questions that are asked to help you make the best choice for your vehicle. If you have a question, we encourage you to contact us.
We will give your questions the "Royal Treatment" as if it were your vehicle.
Q: What is Paint Free Dent Removal (PDR)?
A: A process whereby a Skilled Craftsman utilizes Special Hand Tools and
Graphic Lighting to gently massage each individual dent out from the
back side of metal panels. The technician returns the metal to its
pre-accident condition and strength, all without damaging the paint
finish. PDR does utilize heat, dry ice, or body fillers during the
process.
Q: Is this a New Repair Procedure?
A: Absolutely Not. This repair process was first developed and utilized
in Mercedes-Benz automotive manufacturing plants. This repair procedure
has been used with overwhelming success for many years throughout the
country; especially here in the Mid-West where hail is very common. This
procedure has been utilized for many years on manufacturer assembly
lines and at your local car dealership to remove unsightly dents and
door dings.
Q: Will your tools scratch the paint off the
inside or underneath of the panel and cause rust in the future?
A: No. We utilize specially designed tools that can have rounded edges
and/or plastic tips so the integrity of the paint is not diminished.
Q: Will the dent "reappear" at a later time
with hot or cold weather?
A: No. This repair process is permanent! Because of the development of
lighter, more flexible metals in the 80's, PDR can be utilized to
restore the metal to it's original memory, never to reappear again.
Q: Will the paint crack at a later time?
A: No! With the development of lighter, more flexible metals in the
80's, upgrades in the painting process made paints much more flexible;
therefore, the integrity of the paint is not diminished when the dent is
repaired with PDR.
Q: Do you have to drill holes all over the
vehicle to make repairs?
A: We utilize specially designed tools that allow us to access dents all
over the vehicle through existing access areas such as taillights,
headlights, wiring holes, etc.
Q: How long will I be without my car?
A: We can remove minor dents, door dings, and hail damage in as little
as 30 minutes. We can generally repair a hail damaged vehicle within 1
day.
Q: Will I be able to see the repair?
A: No! All dents will be removed to your satisfaction with no harm to
your car's factory finish.
Q: Why is Paint Free Dent Removal much less
expensive than conventional body shop repairs?
A: PDR is less expensive because there is much less labor and materials
needed to make the repair. No painting, no body fillers, no removal of
panels and glass, and less labor time all add up to significant savings
for you, yet the vehicle is completely and permanently repaired.
Insurance companies have monitored the results from these repairs and
have deemed Paint Free Dent Removal as a solid repair procedure equal in
quality to conventional body shop methods.
Q: Are there benefits to the PDR Removal
Process?
A: Yes! Here are a few:
1. Maintain original factory finish that will not void factory
warranties.
2. Eliminates concerns about paint matching.
3. Removal of glass and cutting of factory seals is not needed.
4. Much faster repair process - most repairs are done in one day.
5. No plastic fillers.
6. More environmentally friendly because no metals or panels are thrown
away, no paint fumes emitted into the atmosphere, and no harmful paint
waste to discard.
Q: What are some types of damage that
inhibit this process?
A: Generally there are only 2 issues that interfere with PDR:
1. The paint is already chipped or broken. If this is the case, we can
repair the dent, but the paint will still be missing.
2. The dent is more than 3" in diameter. In most cases a dent more than
3" in diameter will "stretch the metal" too much to be completely
repaired.
Q: Can I get a combination of PDR and
conventional repair due to damage incurred?
A: Yes! This is why in most instances, our body shop can offer you the
best and most convenient options for your repair.
Q: Now that I have decided PDR is my
preferred method of repair, does it make a difference who does the
repair?
A: Absolutely! This is a craft oriented business! Because this process
utilizes skilled craftsmen using hand tools, the technician makes all
the difference in the world. This process is not simplified with the use
of machines therefore you need highly trained, caring technicians to
ensure your complete satisfaction. King of Dings has this available for
you!
Q: Why should I choose King of Dings to do
my PDR over other companies?
A: So you have your repair done in a manner that exceeds your
expectations! Here is some of what Kind of Dings has to offer:
1. Best trained, best tooled technicians in the Des Moines Area.
2. Our technicians understand "Dent Theory" and "Metal Flex" in order to
fully complete the repair.
3. King of Dings is a member of the Better business Bureau which ensures
we operate with the highest ethical standards: The BBB Website (515)
243-8137 Email.
4. We do repair work for many of the leading businesses in the Des
Moines Area.
5. We offer a warranty that dents will not reappear, will not rust, and
the paint will not crack due to the repair process for as long as you
own the vehicle otherwise, King of Dings will repair at no charge.
Q: Do you offer same day service for
windshield replacement?
A: Yes! in most cases we can repair your vehicles windshield in a matter
of hours. We also offer mobile replacement. Contact us for more details
or see our professional work on this website.
Q: Do you custom paint Motorcycles?
A: Yes! Go to the Custom Paint Area to see before and after photos of
our projects completed.
Q: Is there a point where collision is too
extensive to repair?
A: Yes. Much depends on your insurance company. In most cases we will
give a free estimate for the repair. It will then be up to your
individual insurance company whether or not to pay for the damages.
Q: Do you repair leather interior?
A: Yes! Please visit the Interior Repair area of our site for photos of
our customers satisfaction. Contact us for more specific details.
Q: Do you install the accessories you stock
and sell?
A: Absolutely! Please visit the Accessories area of this site for
photos, main suppliers and brochures of the best auto accessories that
we sell. Time for installation is much dependant on the product sold.
